jlj4 Privacy Policy

This Privacy Policy applies to all personal data collected, processed, and stored by jlj4 ("jlj4," "we," "us," or "our") in connection with your access to and use of the jlj4 online gaming and sports betting platform accessible at jlj4.cam. By creating an account on jlj4, accessing the platform, or providing personal information to us in any manner, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

This Privacy Policy should be read in conjunction with jlj4's Terms and Conditions, which govern the overall relationship between jlj4 and its users. Where this Privacy Policy uses terms that are defined in the Terms and Conditions, those definitions apply here as well.

jlj4 is committed to protecting the privacy of all individuals who interact with our platform. We recognize that trust is fundamental to the player-operator relationship, and we take our obligations under Philippine data privacy law seriously. This policy is designed to provide transparency about our data practices and to inform you of your rights under the Data Privacy Act of 2012 (Republic Act No. 10173).

For the purposes of the Data Privacy Act of 2012 and related regulations, jlj4 is the data controller responsible for the collection, processing, and protection of your personal information. As data controller, jlj4 determines the purposes and means of processing personal data in connection with the operation of the jlj4 platform.

jlj4 operates under the regulatory supervision of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable PAGCOR directives relating to player data protection and privacy. jlj4 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws.

jlj4 collects several categories of personal information from users in order to operate the platform, comply with legal obligations, and provide a safe and secure gaming environment. The types of personal data we collect include:

3.1 Registration and Account Information

• Full name (as appears on government-issued ID)
• Date of birth
• Email address
• Philippine mobile number
• Residential address (street, barangay, city, province, postal code)
• Username and password (password stored in hashed, irreversible format)
• Nationality and country of residence

3.2 Identity Verification (KYC) Information

• Government-issued photo identification (PhilSys National ID, driver's license, passport, or other valid ID)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Selfie photograph holding ID (for enhanced verification)
• Source of funds documentation (for enhanced due diligence on large transactions)

3.3 Financial and Transaction Data

• Payment method details (GCash mobile number, Maya account name, bank account name and last 4 digits)
• Deposit and withdrawal transaction history (amounts, dates, payment methods, transaction IDs)
• Wallet balance and transaction ledger
• Bonus claims, wagering progress, and promotional history

3.4 Gaming Activity and Behavioral Data

• Game selections, bet amounts, win/loss records, and session duration
• Login and logout timestamps, session frequency
• Responsible gaming tool usage (deposit limits, session timers, self-exclusion requests)
• Platform navigation patterns and game preferences

3.5 Technical and Device Information

• IP address and geolocation data (city/region level, not precise GPS)
• Device type, operating system, browser type and version
• Screen resolution, language settings, time zone
• Cookies and similar tracking technologies (see Section 7)

3.6 Communication and Support Data

• Live chat transcripts and email correspondence with jlj4 support
• Feedback, complaints, and dispute resolution records
• Survey responses and promotional communication preferences

jlj4 processes your personal data for the following purposes, all of which are necessary to operate a licensed online gaming platform in compliance with Philippine law:

• Account Management: To create, maintain, and administer your jlj4 account, including login authentication, password resets, and account recovery.
• Identity Verification (KYC/AML): To verify your age (21+ requirement), confirm your identity, prevent fraud, and comply with Anti-Money Laundering Act (AMLA) obligations and PAGCOR regulatory requirements.
• Payment Processing: To process deposits, withdrawals, and other financial transactions through our payment service providers, and to maintain accurate financial records.
• Gaming Services: To provide access to casino games, sports betting, bingo, and other gaming products, to calculate winnings and losses, and to maintain game integrity.
• Responsible Gaming: To implement deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion, and to monitor for signs of problem gambling behavior.
• Fraud Prevention and Security: To detect and prevent fraud, cheating, collusion, bonus abuse, multi-accounting, money laundering, and other prohibited activities.
• Customer Support: To respond to inquiries, resolve complaints, process disputes, and provide technical assistance through live chat, email, and other support channels.
• Marketing and Communications: To send promotional offers, bonus notifications, platform updates, and other marketing communications (subject to your consent and opt-out rights).
• Legal and Regulatory Compliance: To comply with PAGCOR reporting requirements, Anti-Money Laundering Council (AMLC) directives, court orders, and other legal obligations under Philippine law.
• Platform Improvement: To analyze user behavior, improve platform performance, optimize game offerings, and enhance user experience through aggregated, de-identified analytics.

Under the Data Privacy Act of 2012, jlj4 processes your personal data based on the following legal grounds:

• Consent: By registering an account on jlj4, you provide explicit consent for jlj4 to collect and process your personal data as described in this Privacy Policy. You may withdraw consent at any time, subject to legal retention requirements.
• Contractual Necessity: Processing is necessary to perform the Terms and Conditions agreement between you and jlj4, including account creation, payment processing, and delivery of gaming services.
• Legal Obligation: Processing is required to comply with Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), tax reporting obligations, and other legal requirements.
• Legitimate Interest: Processing is necessary for jlj4's legitimate business interests in fraud prevention, security, platform improvement, and responsible gaming, provided such interests do not override your fundamental rights and freedoms.

jlj4 does not sell your personal data to third parties. However, we may share your personal information with the following categories of recipients in limited circumstances necessary to operate the platform and comply with legal obligations:

• PAGCOR and Regulatory Authorities: jlj4 shares player data with PAGCOR as required under our operating license, and with the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), and other Philippine government agencies when legally required.
• Payment Service Providers: GCash, Maya, and other payment processors receive transaction data necessary to process deposits and withdrawals, subject to their own privacy policies.
• Gaming Software Providers: Game developers and live dealer providers may receive limited session and bet data necessary to operate games, subject to strict data protection agreements.
• Identity Verification Services: Third-party KYC providers may assist in verifying identity documents and performing age verification checks on jlj4's behalf.
• Law Enforcement: jlj4 will disclose personal data to Philippine law enforcement agencies when compelled by valid court order, subpoena, or other lawful process.
• Service Providers: Cloud hosting, email delivery, analytics, and customer support tools operated by service providers under strict data processing agreements that prohibit unauthorized use of your data.

jlj4 uses cookies, web beacons, and similar tracking technologies to enhance platform functionality, improve user experience, maintain security, and analyze platform usage. Cookies are small text files stored on your device that allow jlj4 to recognize your browser and remember certain information.

The types of cookies jlj4 uses include:

• Essential Cookies: Strictly necessary for login authentication, session management, and security. These cannot be disabled without impairing platform functionality.
• Performance Cookies: Collect anonymized data on platform performance, page load times, and error rates to help jlj4 improve technical infrastructure.
• Functional Cookies: Remember your preferences, language settings, and game favorites to enhance user experience across sessions.
• Analytics Cookies: Collect aggregated, de-identified data on user behavior to understand how players interact with jlj4 and identify areas for improvement.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.

jlj4 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jlj4 servers
• Encryption at rest for sensitive data stored in jlj4 databases
• Secure password hashing using industry-standard cryptographic algorithms (passwords are never stored in plain text)
• Two-factor authentication (2FA) available for all accounts
• Regular security audits, vulnerability assessments, and penetration testing
• Access controls and role-based permissions limiting employee access to personal data on a need-to-know basis
• Login attempt monitoring, device verification alerts, and automated account lockout on suspicious activity
• Secure backup systems and disaster recovery procedures

While jlj4 employs industry-best security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and for notifying jlj4 immediately of any suspected unauthorized access to your account.

jlj4 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Retained for the duration of your account lifecycle and up to six (6) months following voluntary account closure, subject to legal retention requirements.
• KYC and Identity Verification Records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act (AMLA).
• Transaction and Financial Records: Retained for a minimum of five (5) years following the transaction date, in compliance with PAGCOR, BIR, and AMLA requirements.
• Gaming Activity Logs: Retained for a minimum of five (5) years as required under PAGCOR's game integrity and audit requirements.
• Marketing Communications: Retained until you withdraw consent or unsubscribe, after which your contact information is removed from marketing lists within thirty (30) days.
• Support and Complaint Records: Retained for three (3) years following resolution to facilitate dispute resolution and regulatory inquiries.

Upon expiration of applicable retention periods, jlj4 will securely delete or anonymize your personal data in accordance with our data retention schedule, unless further retention is required by law or for the establishment, exercise, or defense of legal claims.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlj4:

• Right to Be Informed: You have the right to be informed whether your personal data is being processed, and if so, to access the data and information about how it is processed.
• Right to Access: You have the right to obtain a copy of your personal data held by jlj4 in a structured, commonly used, and machine-readable format.
• Right to Rectification: You have the right to correct inaccurate or incomplete personal data held by jlj4. You may update most account information directly through your jlj4 account settings.
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal and regulatory retention requirements (e.g., PAGCOR, AMLA). Certain data must be retained even after account closure.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes. You may opt out of promotional communications at any time.
• Right to Data Portability: You have the right to receive your personal data in a portable format and to transmit it to another service provider, where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact jlj4 at [email protected] with the subject line "Privacy Rights Request." jlj4 will verify your identity before processing any data subject request and will respond within fifteen (15) business days.

jlj4 primarily stores and processes personal data within the Republic of the Philippines. However, certain service providers (cloud hosting, payment processors, game providers) may store or process data outside the Philippines. Where data is transferred internationally, jlj4 ensures that appropriate safeguards are in place, including:

• Data Processing Agreements requiring the recipient to implement equivalent data protection standards
• Standard Contractual Clauses approved by data protection authorities
• Verification that the recipient country has adequate data protection laws as determined by the National Privacy Commission

jlj4 remains accountable for the protection of your personal data even when processed by third-party service providers outside the Philippines.

jlj4 services are strictly restricted to persons aged twenty-one (21) years and above, in accordance with PAGCOR regulations. jlj4 does not knowingly collect personal data from individuals under 21 years of age.

If jlj4 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that information, close the associated account, and forfeit any funds or winnings in accordance with our Terms and Conditions. jlj4 employs age verification mechanisms, including mandatory KYC identity verification, to prevent underage access.

Parents or guardians who believe that a minor has accessed jlj4 should immediately contact jlj4 at [email protected] so that appropriate action can be taken.

jlj4 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes to this Privacy Policy will be communicated to registered users via email notification to the address on file, or through an in-platform notification displayed upon login.

The revised Privacy Policy will indicate the effective date of the changes at the top of the document. Your continued use of jlj4 following the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Privacy Policy, you must cease using jlj4 and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jlj4 protects your personal information.

If you have questions, concerns, or complaints about this Privacy Policy or jlj4's data practices, please contact us at:

• Email: [email protected] — Subject: "Privacy Inquiry" or "Privacy Complaint"
• Live Chat: Available 24/7 inside your jlj4 account dashboard

jlj4 commits to investigating and responding to all privacy complaints within fifteen (15) business days. If you are not satisfied with jlj4's response, you have the right to file a complaint with the National Privacy Commission of the Philippines: